Online Shopping – Terms & Conditions of Sale

Payment Terms:

Only full Members of CountryClubuk may access the exclusive Club rates when ordering goods or services. Non-Members will be deemed as having agreed to full Membership of CountryClubuk, which, at the Club’s discretion, may be at the lowest annual membership fee (currently Bronze Membership). We accept payment online by Visa, Delta, Mastercard and American Express.


Most orders are dispatched within 3 days of receipt. In the event an item is out of stock we will contact you to advise of a new delivery date, or an alternative where applicable.

Delivery is during normal working hours and normally by 2 day courier (England Only, parts of Scotland, Ireland and Channel Isles take longer) but please allow up 7 working days for delivery.


We cannot warrant the suitability of goods for a particular purpose, and you should check specifications and compatibility with ourselves or manufacturers before ordering. Goods not sold on a trial basis and all goods are offered for sale subject to being unsold at time of purchase. In the event of non-availability of goods, We will contact you to arrange alternatives or a refund where applicable.

EU Customers: Most items quoted include VAT at the current rate of 20%. Some items carry no VAT such as books and children’s clothes. Non-EU Customers: Please contact us for a VAT exclusive price.

Prices and manufacturers specifications subject to change without notice.

Consumer Protection:

In accordance with consumer protection (Distance Selling) regulations 2000, you have seven working days in which to cancel the contract of sale.

Any claims for damage, non-functionality and mis-shipping must be made within 10 days of receipt. After this date, faulty goods returned within a reasonable time will be refunded or replaced as compliant with the amended Sale of goods Act 1979.

You are responsible for ensuring safe delivery of the returned item.

These terms and conditions do not affect your statutory rights.

All goods are sold subject to the The Sale of Goods Act 1979, the Sale and Supply of Goods Act 1994, the Unfair Contract Terms Act 1977. E&OE. and the Distance Selling Act 2000.


For your security, all transactions on this site are encrypted using SSL encryption.

Look for the symbol in the top left corner of your browser when in the checkout basket.