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Online Shopping - Terms & Conditions of Sale

 

Payment Terms:

We accept payment online by Visa/Delta, Mastercard/Eurocard, American Express, Switch/Solo.

Delivery:

Most orders are dispatched within 3 days of receipt. In the event an item is out of stock we will contact you to advise of a new delivery date, or an alternative where applicable.

Delivery is during normal working hours and normally by 2 day courier (England Only, parts of Scotland, Ireland and Channel Isles take longer) but please allow up 7 working days for delivery.


Goods:

We can not warrant the suitability of goods for a particular purpose, and you should check specifications and compatibility with ourselves or manufacturers before ordering. Goods not sold on a trial basis and all goods are offered for sale subject to being unsold at time of purchase. In the event of non-availability of goods, We will contact you to arrange alternatives or a refund where applicable.

EU Customers: Most items quoted include VAT at the current rate of 17.5%. Some items carry no VAT such as books and children's clothes. Non-EU Customers: Please contact us for a VAT exclusive price.

Prices and manufacturers specifications subject to change without notice.

Consumer Protection:

In accordance with consumer protection (Distance Selling) regulations 2000, you have seven working days in which to cancel the contract of sale.

Any claims for damage, non-functionality and miss-shipping must be made within 10 days of receipt. After this date, faulty goods returned within a reasonable time will be refunded or replaced as compliant with the amended Sale of goods Act 1979.

You are responsible for ensuring safe delivery of the returned item.

These terms and conditions do not affect your statutory rights.
All goods are sold subject to the The Sale of Goods Act 1979, the Sale and Supply of Goods Act 1994, the Unfair Contract Terms Act 1977. E&OE. and the Distance Selling Act 2000.

Security:

For your security, all transactions on this site are encrypted using 128 Bit SSL encryption.

Look for the symbol in the bottom right corner of your browser when in the checkout basket.

 

Copyright & Web Usage


St Martin's Magazines plc owns the copyright in all materials on the www.countryclubuk.com web site, unless otherwise stated. Text, images and databases must not be used without permission of the owner.

St Martin's Magazines plc does not warrant that the site or any function or material within it, is fault or error-free. We do not guarantee that this web site will be compatible with all customers' PCs. Do not use this web site unless you agree to accept this freely given information as a guide only and accept that Countryclubuk (St Martin’s Magazines plc) cannot be held responsible for its accuracy or fitness for a particular purpose.

Events Directory

Warning and Disclaimer.

The events listed on the countryclubuk.com web site are compiled with reasonable care, but dates, times and locations of events do change. So please check with the event before you make any travel arrangements or bookings. Do not use this events directory unless you agree to accept this freely given information as a guide only and accept that Countryclubuk (St Martin’s Magazines plc) cannot be held responsible for its accuracy or fitness for a particular purpose.

Free Prize Draws & Prize Competition Terms and Conditions

Free prize draws and prize competitions are administered and promoted by St Martin's Magazines plc. Entry to prize draws and prize competitions is restricted to CountryClubuk members only. Members can enter each and every prize draw or prize competition but restricted to one entry per member.

Neither the promoter, St Martin's Magazines plc, nor our agents and partners, can be held responsible for any loss or damage arising from a member in connection with a prize draw, no matter how caused. Prizes are not transferable. There is no cash alternative. No employee of St Martin's Magazines plc, nor member of the respective employee's family, nor partners or agents of St Martin's Magazines plc, is eligible to enter or to win a prize draw. Draws are made after the closing date as designated on each draw, as published in the magazine. In some cases, the supplier of the prize is provided with the name and address of each entrant. Please do not enter the prize draw or prize competition unless you agree to your name and address details being provided in this way. Telephone entries to our prize competitions cost 30p including VAT from normal BT land lines. Mobile phone companies may charge more.

All correspondence should be sent to: St Martin's Magazines plc, Kent House, 14-17 Market Place, London W1W 8AJ.

Hotel Bookings Cancellation Policy

We act as hotel booking advisors and facilitators for CountryClubuk members and will try to get members the best price possible and advise you on the most suitable hotel. When we book a hotel on your behalf we do not take any part in the payment process other than to negotiate the best price for you. However we do need to take your credit card details to enable us to make a confirmed reservation. You organise payment directly with the hotel at the end of your stay. This means that the contract of your accommodation is between you and the hotel. If for any reason you wish to cancel your hotel reservation, you must do so directly with the hotel by telephone or fax (details provided) and within the cancellation period stated – which varies with different hotels. We would also appreciate being notified of your cancellation for our records.

Owing to the un-reliability of email please do not cancel by email! If the hotel does not receive the email (which is increasingly likely with Spam filtering and email abuse) you may be liable to pay the hotel the full value of your reservation. CountryClubuk (St Martin's Magazines plc) accepts no responsibility for cancelling your hotel booking.

Advertising Terms and Conditions
 


Kent House, 14-17 Market Place, London. W1W 8AJ. UK. Tel: 020 7291 8600. Fax: 020 7291 8609
E-mail: info@countryclubuk.com . Web: www.countryclubuk.com