Member Services Manager

The Country Club uk Member Services team are confident reservations consultants for our prestigious VIP Club membership, booking travel, sport and entertainment for business and leisure in the UK and overseas. They also assist Members in selecting our high-quality goods. Chief requirements are good and confident customer skills, an excellent telephone manner, attention to detail and a positive attitude. The Member Services Manager will have the experience and ability to run this department with the support of the Operations Chief.

Knowledge, Skills and Abilities:

Good education and personable nature

Training in tourism or hospitality management an asset

Ability to run a team

Excellent communication skills

Excellent customer service skills

Good problem solving skills

Good organisational skills

Good time management skills 

Strong knowledge of UK geography an asset

Package:

Excellent salary

Annual bonus (subject to meeting targets)

20 days' holiday plus statutory holidays

Pension scheme

Membership of Country Club uk giving exclusive deals on thousands of goods and services including travel, tailoring, fashion, jewellery, wines, cars, mortgage fees etc

Please apply, with current c.v. and application letter, by or post to Personnel Director, CountryClubuk, Kent House, Market Place, London W1W 8AJ.

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